MonsterMulch Privacy Policy

MonsterMulch is part of the MonsterMulch Group which includes MonsterMulch International and MonsterMulch Direct. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

MonsterMulch collects the following data:

• Name, email address, phone number, business address and delivery addresses for 3 years

How do we collect your data?

You directly provide MonsterMulch with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

MonsterMulch may also receive your data indirectly from the following sources:

• ClearDataMarketing email marketing campaigns

How will we use your data?

MonsterMulch collects your data so that we can:

• Process your order. manage your account.
• Email you with special offers on other products and services we think you might like.

MonsterMulch do not share your data with other parties without your permission.

When MonsterMulch processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

MonsterMulch securely stores your data through Romancart Ltd

MonsterMulch will keep your transaction data for 3 years. Once this time period has expired it is automaticaly deleted on the Romancart servers.

Marketing

MonsterMulch would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• ClearDataMarketing

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop MonsterMulch from contacting you for marketing purposes or giving your data to other members of the MonsterMulch Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

MonsterMulch would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:

• The right to access - You have the right to request MonsterMulch for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that MonsterMulch correct any information you believe is inaccurate. You also have the right to request MonsterMulch to complete information you believe is incomplete.
• The right to erasure — You have the right to request that MonsterMulch erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that MonsterMulch restrict the processing of your personal data, under certain conditions.
• The right to obje ct to processing - You have the right to object to MonsterMulch's processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that MonsterMulch transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 0191 645 1685

Or write to us: MonsterMulch, 9 Jesmond Grove, Stockton-on-Tees, TS18 5ES

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

MonsterMulch uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - MonsterMulch uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first—party and third-party cookies are used.
• Advertising - MonsterMulch uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. MonsterMulch sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website. you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you ho w to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The MonsterMulch website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

MonsterMulch keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about MonsterMulch's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]
 
Call us: 0191 645 1685
 
Or write to us at: 9 Jesmond Grove, Hartburn, Stockton-on-Tees, Cleveland TS18 5ES