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Privacy

we respect your privacy and are committed to maintaining it. Full details of our privacy policy are given below.
In the event that we make any changes to the policy, the information below will be updated immediately

How do we use your information? We use the information you provide us:

  • To administer your account and may disclose your details to our third party service providers for the purpose of processing your order.

  • And, from time to time, to inform you by email about services, promotions and special offers.

  • We will contact you by telephone or email if there is a query regarding your order

 
Customer Notice Online Buying Home Delivery Information

All deliveries are usually made within 20 working days.

Both 500 kilo, and 10 kilo bags are delivered on pallets by a national independent carrier.

Goods are lowered off the wagon using a tail lift at the rear of the vehicle.

A pump truck (4 wheeled metal jack) will be placed under the goods and then manually wheeled from the delivery vehicle as close to your property as possible. The pump truck can only run on a firm level surface, such as concrete or tarmac and cannot move on gravel, slopes or grass.

If access allows the driver will place the goods on your driveway if you have one, however only a kerbside delivery can be guaranteed.

Cancellations can not be made once an order has been taken.

 
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